If you are having trouble with your TSL® UHF RFID Reader, please enter your email address below and then select one of the available troubleshooting guides.

CompleteCare Customers


If your product is already covered under one of our CompleteCare maintenance programs, please enter your email address and select one of the Troubleshooting Guides. After completing and submitting a Troubleshooting Guide, our dedicated Support team will get in touch with you. 

1. Please enter your email address:


2. Now choose your Troubleshooting Guide:

Please choose: