If you are having trouble with your TSL® UHF RFID Reader, please follow of the available troubleshooting guides below.

  • Altenatively, if the Reader is powering up correctly then you can run our Remote Diagnostics tool to generate diagnostic information that will be emailed to our Support team.

 


CompleteCare Customers

 

If your product is already covered under one of our CompleteCare maintenance programs, please enter your email address and select one of the Troubleshooting Guides. After completing and submitting a Troubleshooting Guide, our dedicated Support team will get in touch with you. 


1. Please enter your email address:

E-mail:

2. Now choose your Troubleshooting Guide:

Please choose: